New IBM Cloud Service Enables IT Operations to Receive and Respond to Critical App and Network Performance Alerts Faster

New IBM Cloud Service Enables IT Operations to Receive and Respond to Critical App and Network Performance Alerts Faster

IBM (NYSE: IBM) today announced IBM Alert Notification Service, a new service on IBM Cloud which enables DevOps teams to rapidly receive and respond to early, critical alerts about potential issues concerning their applications, before their users are affected.

Available in beta on Bluemix, IBM’s Cloud Platform, IBM Alert Notification Service works with the real-time and historical network analytics of IBM Netcool Operations Insight. By forming a single, coherent view across networks and operations, this new tool allows the developers and operators to receive notification when their attention is required. The notification can be received in email, SMS or voice. The developers can use the REST API to integrate with this service to notify the right team. To help protect against downtime, the service can be configured for escalations to significantly diminish the time needed to identify and respond to an alert.

To ensure teams never miss any actionable, crucial alerts, IBM Alert Notification Service is built to allow teams to create customized notification policies, ensuring alerts are routed immediately to the right team members. Further raising the visibility of alerts, this tool also allows users to opt to receive alerts via text or voicemail, in addition to e-mail.

IBM Alert Notification Service also works with on premise solutions for clients who want to deploy it across hybrid environments.

Find IBM Alert Notification Service in the Bluemix catalog, or view an overview video on the IBM Bluemix Developers Community blog.

IBM launched Bluemix with a $1 billion investment in 2014, growing rapidly to become the largest public Cloud Foundry deployment in the world. The open-standards-based Bluemix catalog includes over 120 tools and services spanning categories of big data, mobile, Watson, analytics, integration, DevOps, security and Internet of Things. IBM Bluemix was recently shown to be the “developers’choice” of PaaS, and is growing 10-times faster than the overall PaaS market, according to research firm ESG.

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